Effective Date: September 29, 2025

At Drip Pilates Studio, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our studio, website, or services. This policy applies to all clients, visitors, and users within the United States.

1. Information We Collect

We may collect the following types of personal information:

a) Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Emergency Contact Details

  • Billing and Payment Information (processed securely through third-party platforms)

  • Health information relevant to participation in Pilates classes (e.g., injuries, medical conditions, pregnancy)

b) Automatically Collected Information

When you use our website or digital services, we may collect:

  • IP Address

  • Browser type

  • Device information

  • Usage data via cookies or analytics tools

2. How We Use Your Information

We use your information to:

  • Register and manage your client account

  • Schedule and confirm appointments or class bookings

  • Communicate updates, confirmations, or cancellations

  • Send promotional offers and studio news (if you opt in)

  • Process payments and manage billing

  • Ensure your safety and tailor instruction to your needs

  • Comply with legal obligations

3. Marketing Communications

If you have opted in, we may send emails or text messages about:

  • New classes or schedule changes

  • Special events or promotions

  • Health and wellness tips related to Pilates

You can unsubscribe or opt out at any time by:

  • Clicking the unsubscribe link in our emails

  • Replying “STOP” to our SMS messages

  • Contacting us directly at [Insert Contact Email]

4. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties in the following circumstances:

  • Payment Processors – To securely process transactions

  • Scheduling or Booking Platforms – To manage appointments

  • Email or SMS Providers – To send communications

  • Legal Authorities – If required by law, subpoena, or court order

All third-party service providers we use are required to handle your information responsibly and lawfully.

5. Data Security

We use commercially reasonable physical, administrative, and technical safeguards to protect your personal data. While no system can be completely secure, we take data protection seriously and work to minimize risks.

6. Your Rights

As a U.S. resident, your rights may vary depending on your state. In general, you may:

  • Request access to your personal data

  • Request corrections or updates

  • Request deletion (subject to legal retention requirements)

  • Withdraw consent for marketing communications

To exercise any of these rights, contact us at [Insert Contact Email or Phone Number].

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations (e.g., tax or accounting requirements).

8. Children’s Privacy

Drip Pilates Studio does not knowingly collect information from individuals under the age of 17. If we learn that we have collected personal data from a child without parental consent, we will delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. When we do, we will post the revised policy on our website and update the “Effective Date” at the top. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Drip Pilates Studio

307 E. Rowland Street Covina, CA 91723

📧 info@drippilatescovina.com
🌐 Drippilatescovina.com